Privacy Policy
Effective Date: Jan 12th, 2021
1. Introduction
Better Forecasting (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our forecasting software-as-a-service (“SaaS”) platform or our forecasting-as-a-service services. By accessing or using services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, and billing details.
- Usage Data: Information about how you interact with our website and services, including IP addresses, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Customer Data: Data provided by customers for the purpose of using our forecasting services, which may include business data, sales data, or other confidential information.
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide, operate, and maintain our forecasting services.
- To improve our website and services.
- To communicate with you, including sending updates, security alerts, and support messages.
- To process payments and manage billing.
- To comply with legal obligations and enforce our terms and conditions.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to others. We may disclose your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support.
- Legal Compliance: We may disclose information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Security
We implement reasonable security measures to protect the confidentiality and integrity of your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information and customer data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Objection: You can object to the processing of your personal information under certain circumstances.
- Portability: You can request a copy of your personal information in a structured, machine-readable format.
To exercise these rights, please contact us at the contact information provided below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with a revised “Effective Date.”
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.